Shipping Prices
Standard shipping to the contiguous US is FREE.
Premium Shipping to Alaska and Hawaii is $250USD at checkout.
How do I manage and track my shipments?
Once your order ships out, you will be emailed directly from us with your UPS tracking information.
Sign up for UPS My Choice to manage your shipment and follow along. You can do that, here:https://www.ups.com/us/en/services/tracking/mychoice.page
Shipping to US APO address?
We are unable to ship to APO addresses as the rower box is much too large.
Shipping to US P.O. Boxes?
We are unable to ship to P.O. Box addresses as the rower box is much too large.
What are the lead times?
Both of our rower models are currently in stock! Your order should ship within 5 business days of your order date but note that we tend to ship much faster than that. You will receive an email with your tracking information so that you can follow along!
When can I expect my order to arrive/How long does shipping take?
Arrival times will vary depending on which state your order is shipping to. Once your order has shipped, you will receive an email with your tracking information so that you can follow along. Once it has been scanned at the facility, your tracking will also be updated to include an estimated date of delivery. Please note that a signature is required upon delivery. If this is an issue, just let us know before your order ships out.
I'm going to be away, out of town, on vacation?
Please share your name and order number with the team, we'll also need to know the dates of return from your trip. We can delay the shipment of your order for up to 30 days so that you can be home for delivery.